Interim draft
This is a working draft for our limited pilot testing period and has not yet been reviewed by a solicitor. It will be replaced with a finalised version before any public launch.
Last updated: 29 July 2026
Prefer plain English? Read the summary.
These terms are written for churches, charities, and other organisations subscribing to Youthible ("Subscriber"), not for individual consumers — so the Consumer Contracts Regulations 2013, including the 14-day cooling-off right, don't apply here. The 90-day guarantee at clause 3 is a voluntary commercial commitment we're making, not a legal requirement.
Placeholders in square brackets are still being finalised.
"Subscriber" means the church or organisation holding the subscription.
"Leader" means an individual authorised by the Subscriber to access the Platform under the Subscriber's account.
"Student" means a young person granted access to the student-facing application by a Subscriber.
"Contributed Content" means any session, activity, resource or other material uploaded to the Platform by a Subscriber and published to the Community Library.
"Youthible Content" means material created or commissioned by us, including showcase sessions and platform templates.
"Community Library" means the shared collection of Contributed Content and Youthible Content made available to Subscribers.
"Public Preview" means the publicly accessible summary of a session described at clause 6.
2.1 Subscriptions are sold in tiers determined by the Subscriber's annual income as reported in its most recent published accounts. The tier bands are set out on our pricing page and may be varied on renewal.
2.2 The Subscriber declares its applicable tier at the point of subscription. We may verify a declared tier against publicly available records, including the registers maintained by the Charity Commission for England and Wales, the Office of the Scottish Charity Regulator, and the Charity Commission for Northern Ireland.
2.3 Tier is assessed at the point of subscription and thereafter only at renewal. A change in the Subscriber's income during a subscription period does not affect the fee for that period.
2.4 Where we determine at renewal that a Subscriber falls into a higher tier than declared, we will notify the Subscriber at least [30] days before renewal and the renewal fee will be set at the correct tier. We will not seek payment of any shortfall in respect of previous periods.
2.5 All fees are stated inclusive of VAT where applicable.
2.6 Annual subscriptions are payable in advance by Direct Debit or card. Monthly subscriptions are payable in advance by Direct Debit or card and may be cancelled at any time, taking effect at the end of the current month.
2.7 We may vary our fees on not less than [60] days' notice before renewal. Fee variations do not take effect during a paid subscription period.
3.1 A Subscriber taking out an annual subscription for the first time may request a full refund within 90 days of the subscription start date.
3.2 To request a refund the Subscriber need only contact us at [email address]. No form, reason or justification is required.
3.3 A refund under this clause is a full refund of the amount paid, not a pro-rata refund.
3.4 This guarantee applies to a Subscriber's first annual subscription only. It does not apply to:
3.5 On refund, the Subscriber's access to the Platform ends. Material already downloaded by the Subscriber may continue to be used in the Subscriber's own youth work in accordance with clause 5, but no further access is provided.
3.6 A refund does not withdraw Contributed Content the Subscriber has published to the Community Library. Clause 4.5 continues to apply.
3.7 Where payment was made by Direct Debit, this guarantee operates in addition to, and does not affect, the Subscriber's rights under the Direct Debit Guarantee.
4.1 Ownership. Copyright in Contributed Content remains with the Subscriber that created it. Nothing in these terms transfers ownership to us.
4.2 Licence to us. By publishing Contributed Content to the Community Library, the Subscriber grants us a worldwide, non-exclusive, royalty-free, perpetual and irrevocable licence to host, store, reproduce, display and distribute that content on the Platform, and to make it available to other Subscribers under clause 5.
4.3 Attribution. We will credit Contributed Content to the contributing Subscriber by name unless the Subscriber requests otherwise.
4.4 Warranty. The Subscriber warrants that it owns or has the right to publish all Contributed Content it uploads, and that the content does not infringe the rights of any third party. The Subscriber must not upload material published by another organisation, whether or not the Subscriber holds a subscription to that organisation's service.
4.5 Effect of cancellation. The licence at clause 4.2 survives cancellation, refund or termination of the Subscriber's subscription. This is necessary so that other Subscribers relying on published sessions are not affected by an unrelated Subscriber leaving the Platform. A Subscriber may at any time withdraw Contributed Content from Public Preview under clause 6.3, and may request removal from the Community Library, which we will consider but are not obliged to grant.
4.6 Takedown. Any person may notify us of Contributed Content they believe infringes their rights at [email address]. We will remove the content pending investigation and will notify the contributing Subscriber.
4.7 Moderation. We may decline to publish, edit or remove Contributed Content at our discretion, including where it is inaccurate, unsafe, unsuitable for the stated age range, or inconsistent with the safeguarding standards set out at clause [X].
5.1 Subscribers and their Leaders may access, download, print, adapt and use Community Library content in the Subscriber's own youth and children's work, including work delivered by the Subscriber outside its own premises.
5.2 Subscribers may not resell, sublicense, publish or otherwise redistribute Community Library content, in original or adapted form, whether or not for payment.
5.3 The licence at clause 5.1 continues in respect of material downloaded during a paid subscription period, after that subscription ends. Access to the Platform itself ends on cancellation.
5.4 The following notice must be retained on any copy of Community Library content distributed to Leaders or volunteers:
Free to use and adapt in your own youth work. Not for resale or redistribution. © [Contributing Church], shared via Youthible.
6.1 We may publish a Public Preview of a session where the contributing Subscriber has enabled it. A Public Preview is accessible without a subscription or account.
6.2 A Public Preview comprises only: session title, aim, scripture references, age band, duration, session structure with block titles and timings, thematic tags, contributing Subscriber name, and date published. It does not include teaching content, discussion questions, activity or game instructions, leader notes, printables, downloads or embedded media.
6.3 Public Preview is off by default. A Subscriber may enable or disable Public Preview for any of its Contributed Content at any time. Disabling takes effect within [7] days and does not affect the licence at clause 4.2.
6.4 Youthible Content, including showcase sessions, may be published in full without restriction.
7.1 Access to the student application is provided to Students by the Subscriber, not by us. The Subscriber is responsible for determining which Students are granted access.
7.2 The Subscriber is the data controller in respect of Student personal data. We act as data processor on the Subscriber's instructions. A data processing agreement is set out at [Schedule X].
7.3 No charge is made to Students. The student application is included in the Subscriber's subscription and contains no purchases, advertising or promotional content.
7.4 The Subscriber is responsible for its own safeguarding policy and for compliance with it. The Platform does not replace, and must not be relied on as, a safeguarding system.
8.1 We aim to make the Platform available at all times but do not guarantee uninterrupted availability. We may suspend access for maintenance on reasonable notice.
8.2 [Standard limitation of liability clause — to be drafted by solicitor.]
8.3 Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud.
Questions about these terms can be sent to [contact email to be confirmed].